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K12USA Support Knowledge Base

Symantec Live Update

Specific Site Issues

Summary

If you need to run Symantec Live Update through SecureSchool, you need to make some Authentication Exceptions, since Live Update runs as a service and does not provide any authentication information to SecureSchool.

Applies To

SecureSchool, ISBossBox, LibraryDoor, Symantec Live Update

More Information

To add Authentication Exceptions, go to "Website Filtering" -> "Authentication Exceptions" -> "Add A Site".  Add entries for:

  • symantec.com
  • symantecliveupdate.com

Once you add those two sites, go to "Commit Changes" and restart.  Symantec Live Update should now work.

Details
Last Modified: 12 Years Ago
Last Modified By: bmccann
Type: HOWTO
Rated 5 stars based on 1 vote
Article has been viewed 1.4K times.
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