K12USA Support Knowledge Base

GoToMeeting, GoToAssist, GoToWebinar, GoToMyPC

Specific Site Issues


GoToMeeting, GoToAssist, GoToWebinar, and GoToMyPC are all Citrix products that allow people to collaborate over the Internet using only a web browser or components installed through a web browser.  In order for these to work through SecureSchool, you need to make some changes.

Applies To

SecureSchool, ISBossBox, LibraryDoor.

More Information

1. Go to Website Filtering > Authentication Exception > Add a Site

Site IP or Net Address:
Click the Submit button.

Repeat the steps above with this additional sites:,, &

2. Go to Firewall > Protocol Rules > Add a Rule.

Rule Name: Go to Meeting
Log Packets: None
Type: Allow
Protocol: TCP
Direction: From Inside
Source Address: (This will allow all workstations in your district to access this Firewall rule)
Source Port: leave blank
Destination Address:
Destination Port: 80, 443, 8200
Click the Submit button

Repeat the above steps with the following additional Destination Addresses:


When finished adding all 15 Firewall rules, go to Commit Changes and click the Restart button.


Last Modified: 9 Years Ago
Last Modified By: sburns
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