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K12USA Support Knowledge Base

GoToMeeting, GoToAssist, GoToWebinar, GoToMyPC

Specific Site Issues

Summary

GoToMeeting, GoToAssist, GoToWebinar, and GoToMyPC are all Citrix products that allow people to collaborate over the Internet using only a web browser or components installed through a web browser.  In order for these to work through SecureSchool, you need to make some changes.

Applies To

SecureSchool, ISBossBox, LibraryDoor.

More Information

1. Go to Website Filtering > Authentication Exception > Add a Site

Site IP or Net Address: gotomeeting.com
Click the Submit button.

Repeat the steps above with this additional sites: gotomypc.com, citrixonline.com, citrixonlinecdn.com & expertcity.com.


2. Go to Firewall > Protocol Rules > Add a Rule.

Rule Name: Go to Meeting
Log Packets: None
Type: Allow
Protocol: TCP
Direction: From Inside
Source Address: 0.0.0.0/0 (This will allow all workstations in your district to access this Firewall rule)
Source Port: leave blank
Destination Address: 216.115.208.0/20
Destination Port: 80, 443, 8200
Click the Submit button

Repeat the above steps with the following additional Destination Addresses:

  • 216.219.112.0/20
  • 66.151.158.0/24
  • 66.151.150.160/27
  • 66.151.115.128/26
  • 64.74.80.0/24
  • 202.173.24.0/21
  • 67.217.64.0/19
  • 78.108.112.0/20
  • 68.64.0.0/19
  • 206.183.100.0/22
  • 173.199.0.0/18
  • 103.15.16.0/22
  • 180.153.30.0/23
  • 140.207.108.0/23

When finished adding all 15 Firewall rules, go to Commit Changes and click the Restart button.

Citrix:  http://img.citrixonline.com/dtsimages/ad/pdf/OSDFirewallSpec.pdf


Details
Last Modified: 7 Years Ago
Last Modified By: sburns
Type: HOWTO
Rated 5 stars based on 1 vote
Article has been viewed 15K times.
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